Position Details

VIP Account Manager
(50,000 - 65,000) in Toronto, ON

Job Description

Job #J000058

VIP Account Manager 

This position is responsible for the day-to-day sales and servicing of customer needs, marketing and making changes to existing accounts. The Broker will act as a professional intermediary working directly with existing clients, prospects and underwriters. The successful candidate must be highly motivated and have the ability to work in a fast-paced environment. They will be part of a team whose core objective is to maintain a high level of professionalism while exceeding expectations at each client interaction.

Customer Service

  • Formulate and foster strong working relationships with the client and insurance company underwriters

  • Respond to client inquiries, company requests and insurance company representatives via telephone,

    incoming e-mail and mail

  • Provide customers detailed explanations on insurance products and services

  • Advise clients regarding insurance coverage(s) and risk management issues

  • Prepare proof of insurance (binders and endorsements) for financing and lease companies

  • Perform other related duties and special projects, as required



  • RIBO Licence

  • Minimum of five (5) years’ of personal lines insurance experience, specifically VIP clients

  • Thorough understanding of personal lines underwriting and coverages

  • Able to upload and process new business and policy changes to company portals